Offre d’emploi au Casino de Dania Beach

• Attends to all guest comments, questions, complaints, etc. in a friendly and efficient manner.
• Has full understanding of facility’s features, amenities and systems (Players Club, box office ticketing system, etc.).
• Executes all aspects of Players Club – recruits and registers new members, explains Club benefits and rules, checks and redeems points, validates promotional points.
• Executes all aspects of box office – sells event tickets, assists guests with ticketing inquiries, handles Will Call area, etc.
• Stays updated on promotions, special events, etc. to be able to competently inform guests.
• Serves as central problem-solving hub for employees to report issues occurring on the gaming floor or buffet area. Communicates reported issues to appropriate individuals.
• Performs usher duties as needed on event days.
• Other duties as assigned.

• High school diploma or GED required.
• Bilingual (English and French) required.
• 1-2 years of customer service experience preferred.
• Excellent customer service skills required.
• Strong written, oral and interpersonal communication skills.
• Must have keen attention to detail.
• Must have knowledge of Microsoft Office programs.
• Must be willing to learn Players Club and box office systems.
• Must be flexible and able to work well independently and in a team environment.
• Must be able to work a flexible schedule to include nights, weekends and holidays.
• Must be able to obtain the appropriate state occupational license.

Veuillez soumettre votre CV à [email protected].

301 E Dania Beach Blvd, Dania Beach, FL 33004